Volunteer / Internship Opportunities:

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Marketing, PR, and Communications Coordinator

Location: Remote
Compensation: Unpaid
Duration: 12 months

Hours: 6 - 12 hours per week

 
Responsibilities:

• Develop, implement, & oversee a marketing, publicity, & social media strategy to increase overall awareness of the organization’s mission & activities.

• Develop advertising materials and prepare articles for newsletters and digital media as needed.

• Write and edit press releases.

• Write and edit articles for newsletters.

• Work with internal team and for marketing and communications related matters.

• Develop, review, and communicate information to various stakeholders.

• Maintain a respectful relationship with clients and staff

• Other duties as assigned.

 

Qualifications:

• 2 years of related experience in communications, marketing, community outreach, business, or related fields.

• Ability to thrive in a multi-cultural work environment.

• Dedicated team player and consensus builder.

• Knowledge and experience using marketing platforms.

• High degree of professionalism.

• Self-motivated, flexible, and possesses high level of personal integrity.

• Strong organizational skills.

• Proficient in Microsoft Office applications.

• Strong written and verbal skills.

• Ability to meet deadlines.

• Ability to work independently as well as within a team.

• Attention to detail.

• Desire to support PUSH's mission.

• Respect and maintain confidentiality of PUSH volunteers, partners, beneficiaries, donors, and other stakeholders.

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Apply Here

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Care Manager

Location: Remote
Compensation: Unpaid
Duration: 6 - 12 months

Hours: 5 - 10 hours per week

 
Responsibilities:

• Provide guidance and instructional support to new and experienced CHWs and members of the care team.

• Develop CHW resources and tool.

• Collaborate with management to create an onboarding and orientation program inspiring CHW success.

• Design surveys to evaluate client experience and CHW satisfaction.

• Develop well-targeted and effective programs while helping to build the Care System program and services.

• Identify the health care and social needs of individuals in communities and focused areas.

• Assist with the development of training materials, coordinate strategies for learning, curriculum building, and health promotion while addressing social determinants of health (SDOH).

• Work collaboratively and effectively within a team.

• Organize and participate in company events.

• Discuss health concerns with members of the community.

• Advocate for individual and community health needs.

• Effectively work with people (staff, clients, doctors, agencies, etc.) from diverse backgrounds in reducing cultural and socio-economic barriers between clients and institutions.

• Perform other duties as assigned.

 

Qualifications:

• CHW Certified, or related certification. 

• 2+ years of managerial experience.

• Case management experience.

• High degree of professionalism.

• Self-motivated, flexible, and possesses high level of personal integrity.

• Strong organizational skills.

• Proficient in Microsoft Office applications.

• Excellent verbal and written communication skills.

• Ability to meet deadlines.

• Must be dependable and punctual.

• Respect and maintain confidentiality of PUSH internal and external stakeholders.

• Willingness to learn and adapt to new systems and applications.

• Basic knowledge of health insurance and the Health Insurance Marketplace preferred.

• Prior work in women’s or family health preferred.

• Prior work with Medicaid population preferred.

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Apply Here

 

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Care Navigator

Location: Remote
Compensation: Unpaid
Duration: 6 - 12 months

Hours: 4-8 hours per week

 
Responsibilities:

• Answer and place inbound and outbound calls.

• Apply motivational interviewing skills to engage clients and better understand their immediate and long-term needs.

• Provide information to clients with the goal of increasing client knowledge and participation in their own health care management.

• Advocate for client by sharing information with applicable team members and community-based providers to include follow-up closed loop referrals.

• Initiate intake process for clients transitioning from navigation to care management and/or care education counseling services.

• Escalate question or issues to the appropriate Care Associate or Care Manager.

• Maintain accurate and timely documentation in the client portal and other electronic information/documentation systems as applicable.

• Provide administrative support to Care Systems programs and services.

• Support and collaborate with care team.   

• Perform community outreach initiatives.

• Prepare reports assigned by management.

• Report on assigned metrics during in-service meetings.

• Perform other associated tasks as assigned.

 

Qualifications:

• CHW Certified

• Minimum of 1 year of office experience, specifically in customer service call center, data entry, or health services/administration office.

• High degree of professionalism.

• Self-motivated, flexible, and possesses high level of personal integrity.

• Strong organizational skills.

• Proficient in Microsoft Office applications.

• Excellent verbal and written communication skills.

• Ability to meet deadlines.

• Must be dependable and punctual.

• Respect and maintain confidentiality of internal and external stakeholders.

• Willingness to learn and adapt to new systems and applications.

• Basic knowledge of health insurance and the Health Insurance Marketplace preferred.

• Prior work in women’s or family health preferred.

• Prior work with Medicaid population preferred.

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Apply Here

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Care Associate

Location: Remote
Compensation: Unpaid
Duration: 6 - 12 months

Hours: 4 - 6 hours per week

 
Responsibilities:

• Assist with inbound and outbound calls.

• Manage the intake process for clients transitioning from navigation to internal programs and services.

• Apply motivational interviewing skills to engage clients and better understand their immediate and long-term needs.

• Escalate client service issues and concerns to more senior team members and/or management.

• Communicate efficiently through e-mail, phone, and/or face-to-face with internal and external stakeholders.

• Identify process improvements to improve quality and effectiveness of service delivery.

• Perform basic tasks related to program and services.

• Support and collaborate with members of the care team.

• Remain up to date with program and services framework.

• Stay abreast of changes to local programs and services that may benefit or impact clients.

• Assist with the maintenance of provider database.

• Advocate for client by sharing information with applicable team members and community-based providers to include follow-up closed loop referrals.

• Ensure accurate and timely documentation in the client portal and other electronic information/documentation systems as applicable.

• Perform community outreach initiatives.

• Prepare reports as assigned by management.

• Report on assigned metrics during in-service meetings.

• Perform other associated tasks as assigned.

 

Qualifications:

• 1+ years of experience in customer care or service-related industry.

• Strong customer service background.

• Ability to adapt to a changing environment.

• High degree of professionalism.

• Self-motivated, flexible, and possesses high level of personal integrity.

• Strong organizational skills.

• Proficient in Microsoft Office applications.

• Excellent verbal and written communication skills.

• Ability to meet deadlines.

• Must be dependable and punctual.

• Respect and maintain confidentiality of internal and external stakeholders.

• Willingness to learn and adapt to new systems and applications.

• Basic knowledge of health insurance and the Health Insurance Marketplace preferred.

• Prior work in women’s or family health preferred.

• Prior work with Medicaid population preferred.

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Apply Here

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